Privacy and cookies policy

Last updated: November 10, 2026

1 Who we are

Parkway Mobility is operated by PARKWAY MOBILITY CORP. This policy explains how we handle information when you visit parkwaymobility.com, arrange a rental or contact us. Our business mailing address is 2121 S Hiawassee Rd, Ste 116, Private Office 106/107, Orlando, FL 32835, United States.

For privacy questions or requests, email [email protected]. Our business telephone and WhatsApp number is +1 407 222-7342.

2 Reservation and contact information

We collect your name, email address and telephone number, the equipment and accessories selected, rental dates, and delivery and collection locations. We request the same reservation information when you book by telephone or WhatsApp. We also receive the information you choose to include in messages to us.

We do not request a hotel room number, the equipment user’s weight, identity documents or photographs for a reservation. Please avoid sending unnecessary personal information, including medical details or information about a child. Provide the contact details needed to manage the booking.

Orders are kept electronically in Booqable. Our invoice archive is maintained only in Booqable. Electronically signed rental agreements, including the electronic signature and signing date, are kept in Booqable and our email records. We do not keep paper reservation records.

3 Payments

We use Stripe for payments through the Booqable checkout and payment links. We also use BrazilPays separately. You enter payment details directly with the payment provider. Parkway Mobility receives payment confirmations and transaction records rather than the full card details entered into the provider’s payment form.

The payment provider handles payment information under its own privacy terms. Please review the information provided in the payment flow and do not send full card details through email or WhatsApp.

4 How we use information

We use reservation and contact information to respond to inquiries, manage bookings, arrange delivery and collection, provide rental support and keep track of payments. Rental agreements document the rental transaction. We use invoice records for accounting and calculating taxes due.

Website tools provide booking functions, measure site use and performance, support advertising and display translated content, as described below. We do not conduct email marketing, maintain a marketing mailing list or upload customer lists to advertising platforms. This does not mean that website analytics or advertising tools collect no information.

5 Providers and disclosures

Booqable provides our website, booking system, invoices and electronic rental agreements. Stripe and BrazilPays process payments. Our email and messaging services handle communications. We send PDF invoices to our accountant to calculate taxes due; the accountant discards these copies after the calculation. We do not use third-party delivery partners.

The website also includes Google Analytics, Google Ads, Meta Pixel, Weglot and a Cloudflare performance-measurement script. Their roles are described in section 6. Providers may process information needed to perform their services and, where applicable, for purposes described in their own privacy notices. We may disclose relevant records when required by law or valid legal process.

When you contact us through WhatsApp or follow links to Google, Facebook or Instagram, those services handle information under their own privacy policies. Those policies do not replace our responsibility for the information we receive and use.

6 Cookies and website technologies

Cookies and similar technologies help operate the website, manage the booking process and store preferences. Online services can receive technical information such as an IP address, browser or device details and the page requested. Optional analytics and advertising tools can also use online identifiers and information about visits or interactions. These data are not necessarily anonymous.

The website’s cookie settings list the following optional services:

• Google Analytics measures use of the website. Depending on the configuration of Google services, information may also support advertising measurement and personalization.
• Google Ads and Meta Pixel support advertising and measurement of advertising results. These services may associate website activity with online identifiers, depending on their settings and the choices that apply.
• Weglot provides website translation and language functionality. It processes content needed to display translations. It is a translation service, not an advertising service.

The website also includes a Cloudflare beacon for website-performance measurement. This script is present separately from the optional services listed in the cookie panel and can load before a cookie choice is made. Cloudflare describes its Web Analytics service as collecting page-performance metrics. This does not mean that every technology on our website is anonymous or controlled by the same settings.

The optional controls in the cookie panel are off by default. You can reopen the panel through Manage cookies in the website footer to review and change the available choices. You can also use browser settings to block or delete cookies. Blocking technologies needed for the website or checkout may affect functionality. Changing a preference does not itself erase information already collected.

For questions about a cookie preference or information already collected, contact [email protected]. Google, Meta and the other providers also offer their own privacy information and account controls.

7 Retention and access

We retain records supporting Florida sales and use tax returns, including relevant invoices, for at least three years from the filing date or the filing deadline, whichever is later. Other legal obligations, audits or unresolved matters may require longer retention. This minimum is not a deletion deadline for all personal information.

Completed booking records remain in Booqable, and we have not established a fixed automatic deletion schedule for those records. For privacy requests concerning bookings, agreements or correspondence, we assess the nature of the record, rental-support needs, applicable retention obligations and unresolved matters. Deleting a customer profile does not necessarily remove every related order, document or provider-held copy.

Within Parkway Mobility, access to Booqable, business email and WhatsApp is limited to the two people who operate the business. Service-provider processing and the accountant’s invoice copies are separate from this internal access. No online service can guarantee complete security.

8 Your choices and privacy requests

You can email [email protected] to request access to, correction of or deletion of personal information. We verify the requester’s identity and review each request individually. Please describe the request and provide enough booking information for us to locate the relevant records. Do not send a password or full payment-card details.

Depending on the law that applies, you may also have rights to receive a portable copy, obtain information about sharing, object to or restrict processing, withdraw consent, or complain to a competent data-protection authority. Contact us at the same email address to exercise an applicable right or question our response.

We assess requests under applicable law, including its deadlines and exceptions. Some records may need to be retained for legal obligations or unresolved matters. Withdrawal of consent does not undo processing that was lawful before withdrawal, and does not remove records that must be kept on another lawful basis.

9 International use and updates

Parkway Mobility operates in Florida, United States. Information provided for your rental is handled in connection with that US business. Our service providers may process information in other countries, including countries different from where you live. Their privacy notices provide further information about their processing. Applicable privacy rights are not waived by using this website.

If you believe that a child has provided personal information unnecessarily, or that sensitive information has been included in a message or record, contact us so that we can review it.

We may update this policy when our practices or legal obligations change. The date at the beginning identifies the latest revision. Any additional notice or consent required by applicable law will be handled separately.

Provider privacy information

Booqable | Stripe | Google partner-site information

Meta | WhatsApp | Weglot | Cloudflare